Apple Independent Repair Provider

Genuine Apple Parts. Apple Diagnostics. Apple Training. Repairs Completed to High Standards.

At LWRepairs, we're proud to be part of Apple's Independent Repair Provider (IRP) programme. This means we have access to genuine Apple parts, specialised repair tools, official Apple diagnostics, and repair procedures provided directly by Apple.

Our technicians are trained using Apple-approved resources and follow the same repair processes designed to help restore your device safely and reliably.

Whether you need an iPhone screen replacement, battery replacement, or a more complex repair, you can trust that your device is being repaired with quality components and industry-leading diagnostics.

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Genuine Apple Parts

We use genuine Apple components sourced directly through Apple's repair network, helping maintain the quality, performance and reliability of your device.

Apple Diagnostics

We can run Apple's official diagnostic systems to identify faults accurately and verify repairs after installation.

Trained to Apple's Standards

Our lead repair techs completed Apple training to ensure repairs are carried out correctly and professionally.

Software Calibration & System Configuration

Many repairs require software pairing and calibration to restore full functionality. Through the IRP programme, we can perform these procedures using Apple's systems.

What Devices Can We Repair?

iPhone Repairs

Screen replacements
Battery replacements
Rear glass repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

iPad Repairs

Screen replacements
Battery replacements
Software repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

MacBook Repairs

Screen replacements
Battery replacements
Keyboard repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

      EXCELLENT  
   Based on 767 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Charlie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Refurbished phone purchased. Reasonable price, good advice on upgrade etc. rapid service in transferring old phone content and apps. Friendly and helpful support.
  
 
      Posted on Google  
   
   Miss A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service. They came to the house, fitted a new phone battery and replaced the screen protector for me, Would highly recommend. Thank you.
  
 
      Posted on Google  
   
   Raymond S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Needed a replacement phone quickly, excellent service, very knowledgeable and helpful would highly recommend
  
 
      Posted on Google  
   
   Madeleine K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful staff although I'm still having problems which they could not deal with. I think its down to BT
  
 
      Posted on Google  
   
   Thomas A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service would recommend to everyone
  
 
      Posted on Google  
   
   Michael H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took my laptop into LW because I had a virus that  despite trying to uninstall the App made it impossible to use. I took it to them in the morning and by the afternoon they had successfully removed the problem so I can now transfer photos and documents over to my new laptop.
Well done LW and would thorough recommend them.
  
 
      Posted on Google  
   
   Daniel L 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful, quick and friendly. I will definitely use these folks again if I have an issue with my devices.
  
 
      Posted on Google  
   
   C J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Imploded phone with black screen of…

Imploded phone with black screen of death and the Team did all they could to revive.  A particular thank you to Dylan, and also to Molly.

Replacement phone sourced and set up, and then helped to resolve the transfer of the eSim (not an easy task!).
Brilliant help and service every step of the way, and would highly, highly recommend this lovely company to all.  Whether for purchase of refurb devices at fair prices, repairs and/or updates.
  
 
      Posted on Google  
   
   Crose 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing place. So knowledgeable. And especially helpful with older customers. Taught my 84 year old Mum had to use WiFi & close her dozens of open apps. (I’m on some so could not find M in M’s android song). Patient and kind. My Mum did not even buy her phone there. Finally there emails with tips are great. Really valuable resource - more than a 2nd hand/gadget repair shop
  
 
      Posted on Google  
   
   Janet F 
 
 
 
 Trustindex verifies that the original source of the review is Google. Phoned with a query, dropped phone in as requested and repair effected by a very efficient staff ember

Genuine Parts vs Non-Genuine Parts

As an Apple Independent Repair Provider, we have access to genuine Apple parts, ensuring repairs are completed using components designed specifically for your device. Combined with Apple's diagnostic tools and repair procedures, this helps deliver a repair experience you can trust.

Local Apple Repairs You Can Trust

Based in Southampton, we provide professional Apple repairs for customers across:

Southampton
Eastleigh
Totton
Romsey
Hedge End
Winchester
The New Forest

Whether you're dealing with a cracked iPhone screen, poor battery life or a MacBook issue, our team is here to help.

Frequently Asked Questions

1Are you an Apple Store?

No. LWRepairs is an Apple Independent Repair Provider. We are an independent repair business that has access to genuine Apple parts, diagnostics, tools and training supplied through Apple's Independent Repair Provider programme.

2Do you use genuine Apple parts?

Yes. As an Apple Independent Repair Provider, we have access to genuine Apple components for supported repairs.

3Will my repair show as genuine in iOS?

For supported repairs completed using genuine Apple parts and Apple's system configuration tools, your device will recognise the component as genuine.

4Do you repair devices that are out of warranty?

Yes. We repair out-of-warranty devices. We cannot repair in-warranty devices without voiding the warranty.

Instant online bookingLive prices

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3. Repair
4. Time & details

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How would you like your repair?

We come to you As seen on TikTokOur repair van fixes it at your home or work across Southampton & the New Forest.

Come to our storeDrop off at 50 Pylewell Road, Hythe. Most repairs ready in about 90 minutes.

Mail your deviceNot local? Post it to us and we’ll send it back repaired.

Device not listed or not sure? WhatsApp us or call 023 8218 2396

Check if we cover your area

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We currently cover selected SO, BH & SP areas. Enter your postcode or use “Find me”.

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What needs fixing?2+ repairs: £20 off

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Thank you for choosing LWRepairs!

✓ 12-month warranty✓ No payment taken online✓ Clearpay & Klarna