Apple Independent Repair Provider

Genuine Apple Parts. Apple Diagnostics. Repairs Completed to Apple's Standards.

At LWRepairs, we're proud to be part of Apple's Independent Repair Provider (IRP) programme. This means we have access to genuine Apple parts, specialised repair tools, official Apple diagnostics, and repair procedures provided directly by Apple.

Our technicians are trained using Apple-approved resources and follow the same repair processes designed to help restore your device safely and reliably.

Whether you need an iPhone screen replacement, battery replacement, or a more complex repair, you can trust that your device is being repaired with quality components and industry-leading diagnostics.

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Genuine Apple Parts

We use genuine Apple components sourced directly through Apple's repair network, helping maintain the quality, performance and reliability of your device.

Apple Diagnostics

We can run Apple's official diagnostic systems to identify faults accurately and verify repairs after installation.

Trained to Apple's Standards

Our lead repair techs completed Apple training to ensure repairs are carried out correctly and professionally.

Software Calibration & System Configuration

Many repairs require software pairing and calibration to restore full functionality. Through the IRP programme, we can perform these procedures using Apple's systems.

What Devices Can We Repair?

iPhone Repairs

Screen replacements
Battery replacements
Rear glass repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

iPad Repairs

Screen replacements
Battery replacements
Software repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

MacBook Repairs

Screen replacements
Battery replacements
Keyboard repairs
Charge port repairs
Camera repairs
Speaker and microphone repairs

      EXCELLENT  
   Based on 745 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Michael Q 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic 5-star service from Lewis and the team at LW Repairs in Hythe village!
I was having a major issue with my Samsung S22, which holds both my business and personal numbers—I couldn't receive any calls unless I was connected to Wi-Fi. Lewis quickly diagnosed the problem and took the time to fully explain the repair procedure. They had the part in stock, and I had my phone back fully fixed within an hour!
The entire process was quick, easy, exceptionally professional, and super friendly. On top of that, it was fantastic value for money. I love supporting a brilliant local business and highly recommend them!
  
 
      Posted on Google  
   
   Philip J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very friendly staff and excellent service.
Have been in a few times with phone issues,  screen protectors fitted as well, just brilliant.
Thank you.
  
 
      Posted on Google  
   
   Julie K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was recommended by a friend

Was very helpful and professional from start to finish
  
 
      Posted on Google  
   
   John M 
 
 
 
 Trustindex verifies that the original source of the review is Google. A company that really cares about the customer, they saved all my data and information that i thought was last lost! They even managed to transfer the info over to a newer refurbished phone i purchased in the shop. Highly recommended.
  
 
      Posted on Google  
   
   Steve P 
 
 
 
 Trustindex verifies that the original source of the review is Google. 5 star service , very helpful and quick too upgrade my old
I Phones data and sort out the simm card
Would highly recommend
  
 
      Posted on Google  
   
   Dan s 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service! Job done and collect only in a couple of hours, very happy with phone! Will be using this company again, thank you very much really appreciated A*****
  
 
      Posted on Google  
   
   Helen H 
 
 
 
 Trustindex verifies that the original source of the review is Google. super efficient service as usual. Thank you! 🙏
  
 
      Posted on Google  
   
   Keith S 
 
 
 
 Trustindex verifies that the original source of the review is Google. This service is excellent so much so we always deal with them and travel some considerable distance to get our tec repaired /replaced. Always a good deal and staff very knowledgeable and helpful highly recommend well done
  
 
      Posted on Google  
   
   Allan A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Knowledgeable and helpful team.  Good selection of reconditioned phones and smaller selection of iPads and Macs.  A local business to support
  
 
      Posted on Google  
   
   Valerie � 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always good service Very helpful Very pleasant staff

Genuine Parts vs Non-Genuine Parts

As an Apple Independent Repair Provider, we have access to genuine Apple parts, ensuring repairs are completed using components designed specifically for your device. Combined with Apple's diagnostic tools and repair procedures, this helps deliver a repair experience you can trust.

Local Apple Repairs You Can Trust

Based in Southampton, we provide professional Apple repairs for customers across:

Southampton
Eastleigh
Totton
Romsey
Hedge End
Winchester
The New Forest

Whether you're dealing with a cracked iPhone screen, poor battery life or a MacBook issue, our team is here to help.

Frequently Asked Questions

1Are you an Apple Store?

No. LWRepairs is an Apple Independent Repair Provider. We are an independent repair business that has access to genuine Apple parts, diagnostics, tools and training supplied through Apple's Independent Repair Provider programme.

2Do you use genuine Apple parts?

Yes. As an Apple Independent Repair Provider, we have access to genuine Apple components for supported repairs.

3Will my repair show as genuine in iOS?

For supported repairs completed using genuine Apple parts and Apple's system configuration tools, your device will recognise the component as genuine.

4Do you repair devices that are out of warranty?

Yes. We repair out-of-warranty devices. We cannot repair in-warranty devices without voiding the warranty.

Book Your Repair

Choose Service → Device → Repair → Details

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Mail Your Device

Not local? Send your device direct to us & receive it back in no time!

We Come To You

Purpose built on-the-spot repair van (as seen on TikTok!)

Come To Our Store

Drop off to our store in Hythe, Southampton

Check if we cover your area

We currently cover selected SO & BH areas only. Enter your postcode or use “Find Me”.

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