Phones · Tablets · Computers

Software Repairs & Tech Help in Southampton

iPhone stuck on the Apple logo, a failed update, a slow or virus-infected laptop, or moving everything to a new phone? We fix software problems on phones, tablets and computers, and explain everything in plain English, in our Hythe shop or at your door across Southampton and the New Forest.

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★★★★★ 2,000+ reviews across Google and Trustpilot

Instant online bookingLive prices

Book your repair

1. Service
2. Device
3. Repair
4. Time & details

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How would you like your repair?

We come to you As seen on TikTokOur repair van fixes it at your home or work across Southampton & the New Forest. No call-out fee, you only pay the repair price.

Come to our storeDrop off at 50 Pylewell Road, Hythe. Most repairs ready in about 90 minutes.

Mail your deviceNot local? Post it to us and we’ll send it back repaired.

Device not listed or not sure? WhatsApp us or call 023 8218 2396

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We currently cover selected SO, BH & SP areas. Enter your postcode or use “Find me”.

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What needs fixing?2+ repairs: £20 off

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Arrival times may vary by up to 15 minutes due to traffic or unforeseen circumstances.

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Thank you for choosing LWRepairs!

✓ 12-month warranty✓ No payment taken online✓ Clearpay & Klarna

Spread the cost of your repair

Pay in interest-free instalments with Clearpay or Klarna, in our shop, in the van or when you book online.

Subject to eligibility and approval. Late fees may apply with some providers.

Clearpay

What we can help with

Phone, Tablet & Computer Software Repairs

Stuck on the logo or restarting

iPhones, iPads and Androids stuck on the logo, in a restart loop or on a black screen after an update.

Instant price when you book

Failed or stuck updates

Updates that won't install, freeze part-way, or leave your device not working properly.

Instant price when you book

New phone set-up & data transfer

Photos, contacts, WhatsApp chats and apps moved to your new phone, including eSIM transfers.

Instant price when you book

Slow computers & viruses

Pop-ups, viruses, malware and painfully slow Windows laptops and PCs cleaned up and sped up.

Instant price when you book

Windows & macOS reinstalls

Fresh installs and repairs for computers that won't start properly, with your files backed up first where possible.

Instant price when you book

Backups & storage full

Phone full? We'll back up your photos and free up space, so nothing precious is lost.

Instant price when you book

See your price instantly

No jargon, no rush

Friendly, Patient Tech Help for Everyone

Not everyone finds technology easy, and that's absolutely fine. Whether it's connecting to Wi-Fi, closing apps that are slowing your phone down, setting up email, or just understanding how your new phone works, we'll take the time to show you, step by step.

Many of our customers come to us because we explain things clearly and never make anyone feel silly for asking. You're welcome to pop into our Hythe shop, or our van can come to you.

Why LWRepairs

Honest Software Repairs You Can Trust

Your data comes first

We always try to save your photos and files before anything else, and we'll tell you if there's any risk to your data.

Private & secure

We only access what's needed to fix the problem, and never browse your personal files.

Plain-English advice

We'll explain what went wrong and how to avoid it happening again.

Shop or van

Pop into our Hythe shop, or our van comes to you with no call-out fee.

What Our Customers Say

      EXCELLENT  
   Based on 767 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Charlie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Refurbished phone purchased. Reasonable price, good advice on upgrade etc. rapid service in transferring old phone content and apps. Friendly and helpful support.
  
 
      Posted on Google  
   
   Miss A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service. They came to the house, fitted a new phone battery and replaced the screen protector for me, Would highly recommend. Thank you.
  
 
      Posted on Google  
   
   Raymond S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Needed a replacement phone quickly, excellent service, very knowledgeable and helpful would highly recommend
  
 
      Posted on Google  
   
   Madeleine K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful staff although I'm still having problems which they could not deal with. I think its down to BT
  
 
      Posted on Google  
   
   Thomas A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service would recommend to everyone
  
 
      Posted on Google  
   
   Michael H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took my laptop into LW because I had a virus that  despite trying to uninstall the App made it impossible to use. I took it to them in the morning and by the afternoon they had successfully removed the problem so I can now transfer photos and documents over to my new laptop.
Well done LW and would thorough recommend them.
  
 
      Posted on Google  
   
   Daniel L 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful, quick and friendly. I will definitely use these folks again if I have an issue with my devices.
  
 
      Posted on Google  
   
   C J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Imploded phone with black screen of…

Imploded phone with black screen of death and the Team did all they could to revive.  A particular thank you to Dylan, and also to Molly.

Replacement phone sourced and set up, and then helped to resolve the transfer of the eSim (not an easy task!).
Brilliant help and service every step of the way, and would highly, highly recommend this lovely company to all.  Whether for purchase of refurb devices at fair prices, repairs and/or updates.
  
 
      Posted on Google  
   
   Crose 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing place. So knowledgeable. And especially helpful with older customers. Taught my 84 year old Mum had to use WiFi & close her dozens of open apps. (I’m on some so could not find M in M’s android song). Patient and kind. My Mum did not even buy her phone there. Finally there emails with tips are great. Really valuable resource - more than a 2nd hand/gadget repair shop
  
 
      Posted on Google  
   
   Janet F 
 
 
 
 Trustindex verifies that the original source of the review is Google. Phoned with a query, dropped phone in as requested and repair effected by a very efficient staff ember

Software Repair FAQs

My iPhone is stuck on the Apple logo. Will I lose everything?

Not necessarily. We'll always try to repair it without erasing your data first. If a full restore is the only option, we'll explain before going ahead, and an iCloud backup means you can usually get everything back.

Can you unlock a phone if I've forgotten my passcode or Apple ID?

If you've forgotten your passcode, we can help restore your device, though this usually erases it. We can't bypass Apple ID, iCloud Activation Lock or Google account locks. These security features need the account owner's details, but we can help you recover access through Apple or Google.

Can you move everything to my new phone?

Yes, including photos, contacts, messages, WhatsApp chats and apps, even between iPhone and Android, and we can help with eSIM transfers too.

Can you get photos off a broken phone?

Often, yes. Depending on the damage, we may be able to do a temporary repair so your photos and files can be recovered. We'll assess it and give you an honest answer.

How long does a software repair take?

Many phone software fixes and set-ups are done the same day. Computer clean-ups and reinstalls usually take 1–2 working days.

Do you only help people who bought their phone from you?

Not at all. We're happy to help with any phone, tablet or computer, wherever you bought it.

Meet the team

Your Local Phone & Tablet Repair Team in Hythe

We're not a faceless chain. We're Lewis, Waz, Callum, Dylan, Millie and Molly, an award-winning team fixing phones, iPads, MacBooks, laptops, consoles and more for Hythe, Southampton and the New Forest from our shop on Pylewell Road and our repair van.

Every repair is done by us, explained in plain English and backed by a 12-month warranty.

The LWRepairs team outside our phone repair shop in Hythe

Technician repairing an iPhone screen at our Hythe workshop

Inside the LWRepairs mobile repair van in Southampton

LWRepairs, Hampshire Phone Repair Company of the Year 2026/27

Visit Our Mobile Device Repair Shop in Hythe

LWRepairs
50 Pylewell Road, Hythe
Southampton SO45 6AQ

Phone: 023 8218 2396
WhatsApp: Message us
Email: info@lwrepairs.co.uk

Monday – Friday: 9am – 5pm
Saturday: 9am – 3pm
Sunday: Closed

We repair phones, tablets, consoles, laptops, and more!

Book a repair Get directions

Phone, Tablet, Console, MacBook & Laptop Repairs Across Southampton & the New Forest

Visit our Hythe shop, or book our repair van to come to you in:

Hythe & Dibden Fawley & Holbury Southampton Totton & Marchwood Ashurst & Lyndhurst Brockenhurst & Beaulieu Lymington Romsey & North Baddesley Chandler's Ford Eastleigh Hedge End & West End Netley, Hamble & Locks Heath Bishop's Waltham Winchester Ringwood Christchurch Salisbury

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