Phone Repair Company of the Year – Hampshire 2026/27!

Award-Winning Phone Repairs You Can Trust

We are incredibly proud to announce that LWRepairs has been awarded Phone Repair Company of the Year – Hampshire 2026/27 by the Prestige Awards.

This recognition reflects our commitment to providing honest advice, expert repairs and outstanding customer service to every customer who walks through our doors.

Since opening, our goal has always been simple: deliver high-quality repairs, fair pricing and friendly service that people can genuinely rely on. Receiving this award is a fantastic acknowledgement of the hard work our entire team puts in every single day.

What Is the Prestige Awards?

The Prestige Awards celebrate independent businesses that consistently deliver exceptional products and services across the UK.

Unlike awards based purely on public voting, businesses are assessed using a combination of supporting information, customer feedback and independent judging.

For more than 17 years, the awards have recognised businesses that demonstrate professionalism, innovation, customer satisfaction and excellence within their industry.

Why LWRepairs Was Selected

According to the judging panel, LWRepairs stood out because of our dedication to customer service and consistently positive feedback from our customers.

The judges highlighted:

✅ Professional and skilled technicians

✅ Excellent communication throughout the repair process

✅ Tailoring repairs to suit customers' needs and budgets

✅ Outstanding customer satisfaction

✅ Passion for delivering high-quality repairs

They also commented that while many businesses receive mixed reviews, LWRepairs consistently receives highly positive feedback, making us stand out within the industry.

      EXCELLENT  
   Based on 767 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Charlie C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Refurbished phone purchased. Reasonable price, good advice on upgrade etc. rapid service in transferring old phone content and apps. Friendly and helpful support.
  
 
      Posted on Google  
   
   Miss A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service. They came to the house, fitted a new phone battery and replaced the screen protector for me, Would highly recommend. Thank you.
  
 
      Posted on Google  
   
   Raymond S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Needed a replacement phone quickly, excellent service, very knowledgeable and helpful would highly recommend
  
 
      Posted on Google  
   
   Madeleine K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful staff although I'm still having problems which they could not deal with. I think its down to BT
  
 
      Posted on Google  
   
   Thomas A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service would recommend to everyone
  
 
      Posted on Google  
   
   Michael H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took my laptop into LW because I had a virus that  despite trying to uninstall the App made it impossible to use. I took it to them in the morning and by the afternoon they had successfully removed the problem so I can now transfer photos and documents over to my new laptop.
Well done LW and would thorough recommend them.
  
 
      Posted on Google  
   
   Daniel L 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful, quick and friendly. I will definitely use these folks again if I have an issue with my devices.
  
 
      Posted on Google  
   
   C J 
 
 
 
 Trustindex verifies that the original source of the review is Google. Imploded phone with black screen of…

Imploded phone with black screen of death and the Team did all they could to revive.  A particular thank you to Dylan, and also to Molly.

Replacement phone sourced and set up, and then helped to resolve the transfer of the eSim (not an easy task!).
Brilliant help and service every step of the way, and would highly, highly recommend this lovely company to all.  Whether for purchase of refurb devices at fair prices, repairs and/or updates.
  
 
      Posted on Google  
   
   Crose 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing place. So knowledgeable. And especially helpful with older customers. Taught my 84 year old Mum had to use WiFi & close her dozens of open apps. (I’m on some so could not find M in M’s android song). Patient and kind. My Mum did not even buy her phone there. Finally there emails with tips are great. Really valuable resource - more than a 2nd hand/gadget repair shop
  
 
      Posted on Google  
   
   Janet F 
 
 
 
 Trustindex verifies that the original source of the review is Google. Phoned with a query, dropped phone in as requested and repair effected by a very efficient staff ember

Thank You

Whether you've cracked your screen, need a new battery or your device has stopped working, our experienced technicians are here to help.

This award belongs just as much to our customers as it does to our team.

Every review, recommendation and repeat visit has helped us grow into the business we are today.

We would like to sincerely thank everyone who has trusted LWRepairs with their devices over the years. Your continued support motivates us to keep improving and delivering the level of service that earned us this recognition.

We look forward to continuing to serve customers across Hampshire for many years to come.

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